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Sales Matters, Inc. | Raleigh, NC | 919-615-2136

Susan Sykes

13 Blind Spots that prevent organizational excellence and their antidotes

Excellent salespeople recognize that stellar results are achieved by using their well-honed skills within the framework of well-designed systems. They continually strive to perfect the strategies and processes they employ. They elevate the tasks of initiating and supporting relationships, asking questions, analyzing customers’ and prospects’ requirements, and presenting solutions. They are all about process improvement.

Susan Sykes talks about the attitude, behaviors, and techniques needed to be more successful and improve your self-concept. Learn whether attitude or behavior plays a bigger part in your self-esteem and what to do about it.